PRIVACY POLICY

Effective Date: September 2026

Welcome to Patmos Mandate (“we,” “us,” “our”). We are committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store, and protect information when you visit or use patmosmandate.org (the “Website”), purchase our products, make a donation, subscribe to our services, contact us, or otherwise interact with us online.

By using our Website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

Create an account;
Purchase books or other products;
Make a donation;
Subscribe to our mailing list;
Contact us through our Website;
Submit a form;
Participate in an event or activity;
Request information from us; or
Communicate with us by email or other means.

The information we may collect includes:

Full name;
Email address;
Telephone number;
Billing and delivery address;
Payment-related information;
Order and transaction details;
Information submitted through contact or subscription forms; and
Any other information you voluntarily provide.

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and you voluntarily provide it.

2. Payment Information

When you make a payment, purchase, or donation through our Website, your payment may be processed by a third-party payment service provider, such as Paystack.

Payment information may be processed directly by the payment provider in accordance with its own privacy and security policies.

We do not intentionally store your complete debit or credit card number, card PIN, or other sensitive payment credentials on our Website.

For payment-related matters, you should also review the privacy policy of the payment provider used for your transaction.

3. How We Use Your Information

We may use the information we collect to:

Process and fulfil orders;
Process donations and payments;
Deliver purchased products;
Provide customer support;
Respond to enquiries and requests;
Manage accounts and subscriptions;
Send newsletters and other communications where you have agreed to receive them;
Provide information about our books, ministry activities, events, and services;
Improve our Website and services;
Maintain the security and proper operation of our Website;
Prevent fraud, abuse, or unauthorized activity;
Comply with applicable legal and regulatory requirements; and
Carry out other purposes that are reasonably necessary to operate our organization and Website.

4. Email Communications

If you subscribe to our mailing list, we may use your email address to send you newsletters, updates, announcements, information about books, events, ministry activities, and other relevant communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe option provided in the email or by contacting us.

5. Cookies and Similar Technologies

Our Website may use cookies and similar technologies to help the Website function properly and to improve your browsing experience.

Cookies may be used to:

Remember preferences;
Maintain website functionality;
Understand how visitors use our Website;
Improve website performance; and
Support certain website features.

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some Website functionality.

6. Information We Share

We do not sell or rent your personal information.

We may share information with trusted third-party service providers when reasonably necessary to operate our Website and provide our services.

These providers may include:

Payment processors;
Website hosting providers;
Email and communication service providers;
Delivery and fulfilment providers;
Website security and analytics providers; and
Other service providers that assist us in operating our Website.

We may also disclose information where required by law, regulation, legal process, or where reasonably necessary to protect our rights, users, property, or security.

7. Third-Party Websites

Our Website may contain links to third-party websites, including social media platforms, payment providers, or other external websites.

We are not responsible for the privacy practices, security, or content of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

8. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.

9. How Long We Keep Information

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling transactions, providing services, maintaining business records, resolving disputes, preventing fraud, and complying with legal or regulatory obligations.

When information is no longer required, we may securely delete or anonymize it where appropriate.

10. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to personal information we hold about you;
Request correction of inaccurate information;
Request deletion of information where legally applicable;
Withdraw consent where processing is based on consent;
Object to certain uses of your information; and
Request information about how your personal information is processed.

To exercise any applicable rights, please contact us using the details provided below.

11. Children’s Privacy

Our Website is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can take reasonable steps to address the matter.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Website, services, legal requirements, or privacy practices.

When we make changes, we will update the Effective Date at the top of this page.

We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact us:

Patmos Mandate
Email: patmosbooks45@gmail.com
Website: patmosmandate.org
Location: Accra, GhanaPRIVACY POLICY